Get Provider Status

**🔌 Multi-Provider Status & Health Monitoring** Get comprehensive status information for all booking providers configured for a specific restaurant. This endpoint provides real-time health checks, performance metrics, and operational status. ## 🚀 **Provider Overview** ### **Supported Providers** - 🔗 **OpenTable** - Direct API integration with instant confirmations - 📞 **VAPI AI Phone Calling** - VAPI-powered automated restaurant calls - 🏪 **TableCheck** - Platform integration for wider restaurant network - 🏠 **Internal System** - Restaurant's proprietary booking system ### **Health Metrics** - **Response Time**: Average API response time over last 24 hours - **Success Rate**: Successful bookings vs attempts (%) - **Error Count**: Recent failures and error types - **Last Error**: Most recent error message for debugging - **Bookings Handled**: Total bookings processed by each provider ## 🎯 **Use Cases** ### **Restaurant Operations** - **Provider Selection**: Choose best performing provider for bookings - **Troubleshooting**: Identify and resolve provider issues - **Performance Monitoring**: Track provider reliability and speed - **Capacity Planning**: Understand which providers handle peak loads ### **Customer Experience** - **Fallback Strategy**: Automatic provider switching on failures - **Optimal Routing**: Route bookings to fastest/most reliable provider - **Transparency**: Show customers which booking method will be used ### **Business Intelligence** - **Provider ROI**: Analyze which providers generate most bookings - **Cost Optimization**: Compare provider costs vs performance - **Service Level Agreements**: Monitor provider SLA compliance ## 📊 **Status Indicators** ### **Health Status** - **🟢 Healthy**: Provider is operational and responding normally - **🟡 Degraded**: Provider experiencing issues but still functional - **🔴 Unhealthy**: Provider is down or not responding - **⚫ Disabled**: Provider is intentionally disabled for this restaurant ### **Performance Metrics** - **Response Time**: < 2s = Excellent, 2-5s = Good, > 5s = Poor - **Success Rate**: > 95% = Excellent, 85-95% = Good, < 85% = Poor - **Error Rate**: < 1% = Excellent, 1-5% = Acceptable, > 5% = Concerning ## 🔄 **Real-Time Monitoring** This endpoint performs live health checks when called, ensuring you get the most current status information. For high-frequency monitoring, consider the summary endpoint which uses cached data. ## 🔗 **Related Operations** - **Provider Configuration**: PUT /providers/{restaurantId}/config - **Priority Management**: GET/PUT /providers/{restaurantId}/priority - **Health Monitoring**: GET /providers/health (global status) - **Performance Analytics**: GET /management/{restaurantId}/analytics